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Rebecca's complaint against Indesit
Refusal to honour offer of replacement dryer
Complaint against Indesit
After complaining on Indesits Facebook page, their social media contacted me and offered to move forward my modification date to which I responded that I didnt want the machine at all, with my baby in my house. They then offered me a replacement vented one at £59 - when I rang up to take the offer I was told I couldnt as my machine was made in 2015- yet it is still one of the dangerous models. After many calls, messages on Facebook and supposed 'escalations' nothing has been achieved- no replacement, the sooner modification date cancelled, a LOT of wasted time and still a potential deathtrap in my house. Unbelievable. Now looking to escalate it myself as I have all the proof of offers and messaging.
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