Indesit

1.00 stars

136 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Rebecca's complaint against Indesit

Rebecca Brooks

19/07/2016

Refusal to honour offer of replacement dryer

Complaint against Indesit

After complaining on Indesits Facebook page, their social media contacted me and offered to move forward my modification date to which I responded that I didnt want the machine at all, with my baby in my house. They then offered me a replacement vented one at £59 - when I rang up to take the offer I was told I couldnt as my machine was made in 2015- yet it is still one of the dangerous models. After many calls, messages on Facebook and supposed 'escalations' nothing has been achieved- no replacement, the sooner modification date cancelled, a LOT of wasted time and still a potential deathtrap in my house. Unbelievable. Now looking to escalate it myself as I have all the proof of offers and messaging.

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