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Kirstie's complaint against Indesit

Kirstie Rickerby


Tumble drier broken one week on still don't even have a repair booked

Complaint against Indesit

Tumble drier just over one month old. Have extended warranty but when contacted them was told needed to be through manufacturers warranty. Unable to get through to indesit/hotpoint despite being on the phone for hours at a time. Eventually spoke to someone Tuesday who said would arrange a repair haven't heard back. Took another day off work today on Thursday and have been passed around from department to department without success. First being told my drier needed a modification then told it didn't. Still don't have a repair booked. Email and Twitter have only produced generic computer responses.

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