ASDA

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eileen's complaint against ASDA

eileen vincent

24/04/2017

asda store rudeness

Complaint against ASDA

I visited my Asda store in St Austell on Saturday afternoon, I purchased a bottle of fabric conditioner when packing it into my car I dropped it and the bottle broke. I returned to the store customer service desk and told the lady on the desk what had happened she replied what do you want me to do about it? she also told me that they do not replace as I dropped it. I then replied that if I was in sainsburys car park they would have replaced it. She then replied you better shop there then, and threw a carrier bag at me. I think this person wants training in Customer service as this rudeness is disgusting. I have emailed Asda complaints but surprise surprise have not had a reply. This store need s a shake up.

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