ASDA

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Mr Darren's complaint against ASDA

Mr Darren Eddom

17/01/2016

Engine Oil 5W 30 Full Synthetic for Ford Cars

Complaint against ASDA

Hi about November time Asdas had an offer on the Castrol Magnatec Engine Oil at £14:00 , I went into the store and asked a college if they had any of the 5 Litre 5W / 30 Fully Synthetic Engine Oil as I was going to buy 2 bottles , unfortunately they were out of stock I rang their customer service team again and they told me they had stock so I went back but still the store was out of stock yet the label was Displayed .This continued for several weeks I Aventually had to pay £25:00 for the Magnatec Gold, I sent a letter off to their complaints team and they told me Unfortunately Mr Eddom these things happen and they are only on for a short time unfortunately we cannot imberse you for your Fuel expenses for £20:00 and the cost for your Oil . I. Still waiting for my compensation thank you Mr Darren Eddom.

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