ASDA

1.00 stars

508 Reviews

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laura's complaint against ASDA

laura wilson

18/05/2015

Full order not delivered, customer service appalling!!!

Complaint against ASDA

First of all £25 of order not delievered the Fri night(approx £4 delievery charge). Had to ring 0800 number who took all details& told me store would ring me - the next night I had to ring again as they didn't ring, was told they would, they didn't. Had to ring next morn again, took my mum & would contact me herself -didn't! Had to ring 0800 again on Sun night. Only got items delievered on Mon night & veg was damaged and not fresh! 2 complaints and no response. Tweeted & offered me £10. 2 days for a response when I said not gd enough. Offered me £5 & said cause they know they r better than that.

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