ASDA

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lesley's complaint against ASDA

lesley clifford

26/05/2015

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Complaint against ASDA

i had an order of 2 red cuba garden sets delivered on saturday 23rd may. On delivery one set was fine, the other set completely smashed. The delivery driver carried it into the garden so i didnt notice until he was gone. i phoned the help line( help line, thats a joke!) it is now tuesday and i still have the damaged box here uncollected, they say they have to collect the damaged one first before they can deliver a new one. And they say the customer comes first, they shouldnt make me wait , they should deliver a new one with collection of the damaged one. What a complete farce, i will never shop in asda again, and will warn other people about their shoddy delivery service. i have never had such bad service before.

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