ASDA

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Rachel's complaint against ASDA

Rachel Colenso

28/05/2015

Identity theft and fraud with Asda

Complaint against ASDA

Ordered goods. Nothing arrived. Difficult to get hold of anyone costing phone time waiting and time costing me money. Was not called back at first when told I would be. Phoned back and WAs told goods were delivered and signed for. Explained that I had not signed for them and wS told the deliveries company they use called yodel had verified my signature to be correct. Very concerned As I signed for nothing and received nothing. Do they have a copy of my signature from somewhere as well as my name and address?? Would appear so. I have lodged a case with police and national identity theft reporting line. More time. More stress, would have been cheaper to have gone to a more expensive shop where deliveries are more secure. Will never use asda again and will ensure as many people are warned about this as possible.

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