ASDA

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Hayley's complaint against ASDA

Hayley Kelly

12/03/2017

Online order, half of items didn't arrive

Complaint against ASDA

Online shopping order, 20 missing items! Called the number on delivery sheet, said it must still be on the van, will return van in 1 hour with items, didn't arrive so 2 hours later called again, said it has been esculated and someone would call me back, NO call, called again as its my daughters 10 th birthday and she has a party in 2 hours And no food to feed them! They said sorry it will be delivered tonight, 8pm still no items, called again to be told sorry manager has gone home and they can't do any thing tonight, I have no had to order 4 pizza's from a local takeaway for my daughter party guests at the cost of £34 which I should not have had to spend! Still no call the next day so 11am I call again as I have food in house for dinner again, told very sorry don't know where my order is and they would try and get another order out by 1pm today! Still no delivery as of yet

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