ASDA

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Gina's complaint against ASDA

Gina Shanley

05/12/2016

Shame on you ASDA

Complaint against ASDA

I did online shop for my partner whilst I was in hospital with my very poorly boy in a different city I went to make a change in my order a good ten mins before midnight then the system told Me I had missed the next day delivery and my order had bee canceld event how I had good 5 mins before midnight I reorderd my asda shop again to be deliverd the day after my original order on the 15th October my cancelled delivarey was deliverd and 16th my second order was deliverd and my card charged forbithorders I contacted asda to explain situation and today is 4/12 and stil no refund this was not my error it was Asdas I'm disgusted ov how iv been treated and worst ov all I had to get a payday loan just to have money to get me and my child back to Manchester iv not even asked them for that just my refund ov the shopping il never shop online with them or in a asda store disgusting customer service!!!!!!

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