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Alison's complaint against ASDA
Complaint against ASDA
I visit the Asda in Leamington Spa most mornings (Mon-Friday), there never seems to be a day that goes by without some problem. There are a couple of staff up there that are so rude and unhelpful - self service checkouts/kiosk. The self service checkouts are so poor, there is always something going wrong with them, in the morning at 7.30 it is difficult to get some isles as they are being restocked so not much room for trolleys. Today 24/11/16 the store was late opening there were approx 20 people waiting to get in, I always rush round to get what I need as I start work at 7.30 but today it was impossibe in the time. I have just popped out during my break (20 mins) to grab a sandwich and the self checkout would not give me my change, a member of staff came over and said I would have to wait as it was doing something, she then went off to another till, I was still waiting, she came back and eventually I got my money. this is not the first time this has happend. In all honestly I have never known anything like it, what an awful shop, if there was anything else round here I would not use the store. I must get myself more organised so I do not have to go there.
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