Vax

4 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Adrian's complaint against Vax

Adrian O'Neill

04/01/2015

Vax dont talk to their customers

Complaint against Vax

I ordered a floor cleaner from Vax back in October with a stated 10 day delivery. Its now January and it still has not been received. They don't answer emails, in fact now they just get rejected by their server. They don't answer the phone, waited over an hour and no answer. One reply I did get, they lied to me. I asked for a refund and they refused on the basis I had to send the product I had not got, back to them, in order to get a refund. You cant send something back you have never received. Avoid this company at all costs

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  • Comments (2)

Emma Monks | | VERIFIED

Totally agree - the same thing happened to me.

Emma Monks | | VERIFIED

Totally agree - the same thing happened to me.
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