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B's complaint against Pierre Alexandre
Complaint against Pierre Alexandre
The company is just unprofessional. They tell you that you need 6-12 weeks in between treatments and they cancel every appointment. I’ve had 4 months of them cancelling on the morning of my appointment or the day before. I even once went to my appointment and they cancelled on the day. It’s just ridiculous. They refuse to give a refund saying it’s not their policy. And they keep cancelling my treatments. I’m disappointed and outraged. They never answer the phone either. I’ve tried complaining but no avail.
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