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Louise's complaint against Lillian Rose Flowers
Complaint against Lillian Rose Flowers
Ordered flowers for my friends funeral which cost £23.99. Got an email the day before saying they could not be delivered as they were not suitable for a funeral. I rang them up and they said that the flowers I had picked could t be sent. I said I would have some others which cost £8 more the email they sent me back was addressed to the deceased. When I got to the funeral I was shocked to see the flowers that were sent bu Lillian Rose were nearly dead as it was was 3 pink roses tied at the front with string, this cost £30.for 3 roses who are they kidding.i emailed on the same Day to be fobbed off .then I got told that they sub contract the flowers and that they wud ring up the florists. The florist had said there was nothing wrong with the roses?? £30 for 3 dead roses. I said I wanted my money back or I would put it on FB about not using this florists as they were a joke. I have put it on face book naming and shaming them. I want my money back as I could of done better myself.
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