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Karen's complaint against Imperial Tobacco
New jps silver stream
Complaint against Imperial Tobacco
I have been smoking jps silver for many years and recently noticed a change in the cigarette when smoking. I read about your change in filter and paper to the cigarettes and name change to jps silver stream. I feel it is vital you are made aware of the danger this cigarette now is. I'm assuming the paper is now thinner as it does not seem to hold the lit tobacco in the cigarette as securely as previous jps silver did. The lighted orange embered tobacco is constantly falling out of the end of the cigarette before being able to use an ashtray. Thus causing burns to wherever it has dropped. It's only a matter of time before this cigarette may cause a fire. Please address this problem.
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