Durest Beds

5 Reviews

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Angela's complaint against Durest Beds

Angela Henderson

17/11/2019

Mattress Faulty

Complaint against Durest Beds

I purchased a new bed on Woucher and 6 months later the springs in mattress are very uncomfartable and very noisy, have been back and forth with Durest beds for weeks and have got soo many e-mails about getting a replacement sent but no joy. Was told to send the mattress back so that they can asset it and then they will make a deciion. So if i sent the mattress back i asked what i as meant to sleep on they told me either sleep on the sofa or a blow up bed, i don`t think so. Customer service and after care is shocking.

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