Durest Beds

5 Reviews

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Lilian's complaint against Durest Beds

Lilian Maria

21/02/2020

Mattress not the same as the one bought on woucher

Complaint against Durest Beds

I BOUGHT A MATTRESS ON WOUCHER FROM DUREST BEDS IT GOT DELIVERED BY ONE MAN AND LEFT IN THE HALLWAY. ON OPENING THE MATTRESS ITS COMPLETELY DIFFERENT THAN THE ONE IN THE PICTIRE. NOT AS LUXURIOS LOOKING BUTTONS NOT AS DEEP NO HANDLES ON THE SIDES. I CONTACTED DUREST BEDS THE OFFERED A £15 REFUND I REFUSED. THEY SAID THEY WOULD REPLACE BUT IT WOULD BE THE SAME MATTRESS OPENLY ADMITTING FALSE ADVERTISING IN MY BOOK. MY HUSBAND IS ON OXYGEN 24 HOURS A DAY AND THE EXPECT US TO HAVE MO MATTRESS BUYERS BEWARE !

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