One Digitals

1 Reviews

GBP silhouette


debbie's complaint against One Digitals

debbie solomon



Complaint against One Digitals

I ordered an iPhone online in November 2017. After several months the iphone was not forthcoming. I then contacted Onedigital on the phone via chat and email to be repeatedly told that the phone was not in stock but they would be getting some stocking soon to cut a long story short I waited until January 2018 and then cancel my order I was told I would get a refund within 10 working days it has been over 10 working days and I still have not received a refund a quick search of the Internet tells me there are many other customers in the same situation is mine I’m not sure what to do as one digital is based abroad Hong Kong I think any help from anyone would be greatly appreciated thank you

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