needthatstyle.com

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10 Reviews

GBP silhouette

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Amy's complaint against needthatstyle.com

Amy Wilkins

14/05/2019

[RESOLVED] - Disappointed

Complaint against needthatstyle.com

I ordered a size 10 sweat jumper from this site on the 18th of April, it took around 2 weeks to arrive. When I opened the package the item was completely different to what the image shown on the website. What arrived was a tank top around the size of approx 20. I was not impressed. I was going to send it back but there is no pre paid returns label to do so. And I do not believe that I should pay £3-5 delivery fee for an item I didn’t even order in the first place. I have emailed them explaining the issue since the arrival of the unwanted, poor quality, incorrect item. I have had NO correspondence whatsoever and I am quite utterly furious about this. They do not even have a telephone number to contact. AVOID THIS COMPANY AT ALL COSTS!!

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Amy Wilkins | | VERIFIED

Received a full refund, expected within 3-5 working days.
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