JYY London

6 Reviews

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fionna's complaint against JYY London

fionna neil

01/10/2019

Poor customer service

Complaint against JYY London

Ordered and paid upfront for 2 pairs of Chloe ferry sunglasses. 2 weeks went by and no item arrived, contacted them and was advised 2 days before someone would reply. (I have all emails and money transactions to prove this) they took a month to reply to me blaming my PayPal when I’ve more then enough money for sunglasses ?? They don’t have a complaints team, no one gets back to you unless you say your contacting trading standards (which I will be doing) I wouldn’t even give them one star rating

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