myHermes

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78 Reviews

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Jill 's complaint against myHermes

Jill Mccafferty

29/04/2015

Hermes claim they delivered my parcel to my shed,parcel is no where to be found

Complaint against myHermes

Hermes believe a shed is a place of safety. I had forgotten to lock my shed that morning, I always lock my shed. I had been away from home for a couple of weeks. I came home and I was advised that my parcel was in the shed. There is no parcel in my shed,nor myself or the seller advised hermes to leave it in the shed,as I would never agree to that. Hermes now advise that their courier left the parcel in that date and time,however the courier cannot recall this but their time stamp do. I advised them that I will now seek legal advice.

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