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Robin's complaint against Lidl

Robin Hewlett


Tronic batterys

Complaint against Lidl

I have purchased tronic batterys from Lidl, which are AA Ni-MH batterys 12 in total. I needed to replace the batterys in my camera so I took one packet of 4 batterys out of the packet. I put them into my battery charger and charged them 3 times before I tested them. When I tested them only to find that they were dead on testing them with a battery tester indicated they were dead. These were about 12 months from purchase and I have had other brands with no problems charging them. I went to my local LIdl and explained what had happend trying to charge the batterys. Only to be told as I did not have a receipt for the batterys, I would have to contact headoffice. This I have done only to be told after 30days I would not have any warrenty and I would have to have to original receipt. To say I have been given the runaround would be an understatement. I would like to let other people not fall into the sameplace as me so dont buy any batterys from Lidl.

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