Lidl

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Cameron's complaint against Lidl

Cameron Otti

18/06/2019

Verbally abused by employee

Complaint against Lidl

Today I had a worst experience ever in my life. My son has Autism he only likes French baguette so I always get them from lidl on lewisham high street which is the only supermarket around his school that sells the crunchy French baguette. After school today, I went to buy his baguette when we got there the bread was in the oven so I called one of the employee his Name is h..... I kindly asked him if he can give me 4 baguettes . He said that there are too hot to be served I will have to wait 10 minutes before I can take them . He transferred the breads in to another place to cool down . To kill the time I went around buying stuff I didn't really needed like oil yogurt after 10 minutes i came back i've looked around for him he was nowhere to be found .so I served myself ,I paid for my shopping as I was walking towards my car hi..... ran after me called me stupid woman in front of my child he shouted at me he said why did you took the bread don't you know about health and safety? you want me to loose my job stupid woman next time I would called the police i just got mad I followed him inside the shop I asked who was the manager and me and hisham had an argument the police came over there said they can't do anything I can only report the matter to the customer service because he didn't physically attacked me. Now I know that a member of staff from lidl can verbally abused a customer and get away from it but I'm sure if I was the one abusing him I would have be charged by police . I went there to do my shopping not knowing that I was committing a crime form today I will never shop at lidl .

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