Tesco

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Stephen's complaint against Tesco

Stephen Hill

28/12/2015

Ghost Order

Complaint against Tesco

I purchased a bike online on the 3rd of December 2015, via Tesco website. A conformation page was shown, and estimated delivery was the 11th Dec 2015. Money was taken out on the 4th. The delivery date past, so i chased the order. Tesco's can find no trace of it, and refereed me back to my bank (nationwide) who in turn sent me back to Tesco, who sent me back to my bank. I have spent almost 4 hours on the phone, and I am still awaiting a refund

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