Tesco

1.00 stars

171 Reviews

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SAVE ON YOUR INSURANCE

Joanna's complaint against Tesco

Joanna Haynes

30/04/2015

Never shop ay Tesco

Complaint against Tesco

I bought 2x ray-ban spectacles and wasn't even offered the choice of lens's in my sunglasses. When my order came in, they were the wrong frames. No apology, just a shoulder shrug. I tweeted my complaint and was told it would be dealt with, I received a letter confirming my complaint and they said they would be in touch. Its now been around 3-4 months and still nothing. I have tweeted them and no comment. They were quick to reply to my original complaint but I still haven't heard anything. My sunglasses glare off car windscreens and sun, I went in to complain about it and wanted to swap them to normal lens's but it would cost me!!!!!

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