Tesco

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caroline's complaint against Tesco

caroline

04/09/2016

slipped and fell on spillage from a leak in the ceiling

Complaint against Tesco

On sunday the 28th august around 3 pm i slipped and fell quite heavily damaging my knee in your kentish town store due to a leak in your ceiling. The spillage was inadequately dealt with in the fact that the hazard sign was hidden behind the flower box which was collecting the leaking water with no thought to the spillage on the floor a bit away from the flower box and with no hazard sign covering it as shown in attachments and a very slow response in mopping it !!!!!!!!!! I have been in you shop today and am pleased to see that the staff has now improved safety but disappointed to see the problem hasn't been addressed. The manager has seen said cctv footage and i will now await ur reply Thank you

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