Forces War Records

4.00 stars

12 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

John's complaint against Forces War Records

John Dunstan

13/06/2018

[LAPSED] War forces records Unsolicited money withdrawl

Complaint against Forces War Records

Having found this site with similar complaints about Fortces War Records I thought I would now continue to make others wary of this site. In February I accepted their two week free trial and the continued with a subscription of £8.95 a month in April using their website I went into my account and using their auto renew or cancel subscription I switched off auto renew and saved the change, because I was out of the country for 2 months, thinking my subscription was cancelled until today (13/6/18) checking my bank statement only to find like others that April, May, and no doubt June also deducted. Going into my War forces account and checking it only to find auto renew still switched on. Went through turning off procedure as I did in April and saved the changes, going back into my account again and finding auto renew switched on again, this being a website fault contacted customer Srevice ???? and got a generic answer after explaining as I have above. BEWARE. No other replys from customer service.

  • supporters 0

Lapsed. John has not responded in 90 days

  • Comments (1)

Ann Smith | | VERIFIED

I have checked your account and we have replied to you on 3 separate occasions regarding this. It seems if you did try to turn off your auto renew you did not complete the process as the only change to turn off auto renew was on 14/06/2018 at 9.50am. We do not offer free trials. I also note that you say you wanted to cancel but continued to view records in May?? when a subscription is required.
400 characters

11 other reviews of Forces War Records


loader