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John's complaint against Forces War Records
[LAPSED] War forces records Unsolicited money withdrawl
Complaint against Forces War Records
Having found this site with similar complaints about Fortces War Records I thought I would now continue to make others wary of this site. In February I accepted their two week free trial and the continued with a subscription of £8.95 a month in April using their website I went into my account and using their auto renew or cancel subscription I switched off auto renew and saved the change, because I was out of the country for 2 months, thinking my subscription was cancelled until today (13/6/18) checking my bank statement only to find like others that April, May, and no doubt June also deducted. Going into my War forces account and checking it only to find auto renew still switched on. Went through turning off procedure as I did in April and saved the changes, going back into my account again and finding auto renew switched on again, this being a website fault contacted customer Srevice ???? and got a generic answer after explaining as I have above. BEWARE. No other replys from customer service.
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Lapsed. John has not responded in 90 days
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