viagogo

1.00 stars

360 Reviews

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Janet's complaint against viagogo

Janet Adams

23/07/2016

Extortionate booking fee

Complaint against viagogo

I have booked two theatre tickets on Viagogo and have been charged £46 booking fee ten pounds delivery and 9.20 VAT. THIS MUST BE UNACCEPTABLE

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  • Comments (1)

JANET MCDONAGH | | VERIFIED

Just booked 2 tickets this morning and expected £175+postage but charges £211.30 as £25.90 booking fee per ticket!! Im distraught as saved hard for these but then rushed through the process on a fast timer and told if I didn't move fast I would loose them so people are so stressed and given no time to read any T&Cs. Appalling, would like to know who to go to for refund of booking fee!
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