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Melanie's complaint against viagogo

Melanie Graham


Rip off

Complaint against viagogo

Aside hidden charges and being a total rip off, I want to sell my ticket and cannot get an email address through their 'help centre'. The phone number only allows access if the event is within 72 hours. I want to change my ticket to download e ticket so I can sell it on via a fair site. Of course I can sell it back to them at a much reduced price. More money to them. I'd rather give it away. But can't do that either as it is getting posted to my house 3 days before. Disgraceful company. No customer service because that way they would need to be fair to their customers.

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