viagogo

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adi's complaint against viagogo

adi taoz

12/12/2016

asked for a refund on the "fee" 3 days after i purchased the ticket for july!!

Complaint against viagogo

i ordered a ticket of guns and roses for july 15. and 3 days after i purchased it i found out that i payed 200 nis more than the ticket should cost (200nis~52$). than i asked viagogo to cancel my ticket and they said they couldn't because i bought it from a seller. but i payed 150nis as fee! they wont give it back! they wrote me this "This fee is clearly displayed in the check-out process and covers the cost of maintaining the viagogo platform". when someone sell a ticket he pays fee and when i buy i need to pay even more?! and 35 dollars?! i payed 550nis on something that cost 350nis for maintaining their fishing site!

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