viagogo

I have just paid £189.47 broken down as follows:- Price per Ticket: £68.43 Total Ticket Cost: £136.86 Booking Fee: £38.88 Handling Fee: £5.95 VAT: £7.78 Upon downloading the tickets I have found they have a face value of £45 + £7 fee and are in the name of someone else. I wish to cancel my purchase, and they have advised I am unable to do so even though the event is not until November! I may however re-sell them... I feel that I have been completely ripped off, having paid almost £100 over the actual face value!