viagogo

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Lori's complaint against viagogo

Lori Mountford

24/11/2016

Bought tix from viagog, they wouldn't scan and got sat in inferior seats.

Complaint against viagogo

I bough the tickets for BARCLAYS APT World Tour Finals at the o2 from Viagogo. The tickets wouldn't scan..... a customer service man eventually came after 20 minutes, muffled something about a problem and we're getting seat upgraded... I thought, how? We're in the 10th row, perfect for seeing all the lines and line judges and players. After another 20 minutes he gave us seats for the 3rd row in the far corner, where we sat by a freezing cold draft and couldn't see any lines, line judges... we waited for the score to change to know what happened. Plus we missed the first 3 games of the doubles while this was getting sorted.... and to really gross us out... after every two games the fat man in front stood up for the changeover exposing his fat bum crack and a filthy underwear label. The Andy Milos semi final match would have been amazing from the seats I bought, was a bit crap from where I sat. Who sat in my seats? Why/How did this happen?

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