viagogo

1.00 stars

360 Reviews

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adinda's complaint against viagogo

adinda cinta

26/11/2016

difficult to contact Viagogo

Complaint against viagogo

By accidentally i uploaded the same tickets on website, then, both of tickets were sold. I didn't know that i listing twice, i realized it when Viagogo email me that 2 listed were purchased by the others. So, i was trying to contact Viagogo through phone call, Facebook message and twitter. They response me once by direct message Twitter, but when i want to know further information how to cancel the same tickets, they didn't reply again. I am very concern about this problem, and i want to prevent unwanted issue during event. So,where actually i can contact directly with Viagogo? thankyou.

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