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Dennis's complaint against viagogo
Exprotionate service charges
Complaint against viagogo
Viagogo charged a total of £188.75p for two standing tickets to the Bryan Adams concert. Price on tickets when they arrived was £50 each. (Simple maths shows almost £80 mark up.) Part of the charge was over £10 for secure delivery of the tickets but as I remember, there was no other option given for delivery. It seems they charged VAT on the ticket price as well as their service charge. That cannot be legitimate in my opinion. DO NOT USE VIAGOGO. Try Ticketmaster instead.
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