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Saki's complaint against viagogo

Saki Shinjo


I sold some ticket but payment was failed

Complaint against viagogo

Hi. I sold some ticket on Viagogo. I've got a message that my payment successfully initiated but there aren't any payment on my bank account. I reported this error to customer support and they said that they have alredy finished payment , so they told me to ask my bank. I asked my bank but there were not any payment. I send my bank information again , but they didn't reply. So I send them message again whether did they check my massage or not. And customer support advised me to ask my bank. I did this process three times but they ignore my message and don't pay money. What should I do?

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