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Mark's complaint against viagogo

Mark Hennessy


Misled about the availability of tickets. The seating arrangements and charged me 500 percent

Complaint against viagogo

I thought I was buying tickets direct from Royal Albert Hall. The website suggested that I only had five minutes to review the pages before being logged off, that there were less than 1 percent of tickets remaining, and that tickets were available at a 33 percent discount in the front of stage for 22 pound. Upon proceeding entering v transaction details I was issued at last minute with a 62.5 Pound charge and asked whether I wanted to proceed. Signs kept flashing on the screen suggesting I was about to loose my opportunity to purchase and that there was a.queue for the less than 1 percent of tickets remaining. Upon competing with the transaction I was issued with 2 x 6 pound tickets for standing room only. I did.not use the tickets and would like s refund.

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