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Richard's complaint against viagogo

Richard Marshall


Misold tickets - non transferable

Complaint against viagogo

I purchased 2 tickets for ed shearon concert for his 2018 tour. Firstly I was quoted 152 pounds which appeared to be for the 2 tickets. When going through the purchase and filling in my card details i noticed that the tickets were infact 152 each plus near 100 booking fees making the total over 400 pound. I attempted to stop the the transaction but it went through. I cannot afford the exorbitant prices for these tickets. Secondly, it has been published widely in the media today that the tickets for ed shearon tour are not transferable and that the purchaser will need to bring proof of I'D and original purchase details. I am now aware that viagogo are a ticket reseller not attributed to or approved by ed shearon management and therefore the tickets will not be valid. I have been misled and misold tickets that have no use. It is fraud and I would like a refund.

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