viagogo

1.00 stars

355 Reviews

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Irving's complaint against viagogo

Irving Francis

24/10/2015

[RESPONDED] NFL International Series 2015 - 3 Games Pack at Wembley

Complaint against viagogo

I put up for sale NFL International Series 2015 - 3 Games Pack. order no: 5929513 sold less - order no:5937251 £118.96ancelled plus £364 charge for selling to another buyer as I did not have tickets to sell as already sold. Have been waiting for a response since 10/10/15.

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viagogo has responded

  • Comments (4)

viagogo viagogo | | VERIFIED

Hi Irving, sorry to hear you are yet to receive a response. We will look into this now for you. Kind regards, viagogo

Irving Francis | | VERIFIED

I want my money back as reply was unsatisfactory.

viagogo viagogo | | VERIFIED

Hi Irving, you could not provide tickets for two of your orders because you incorrectly advertised the amount of tickets you had to sell. We therefore had to locate alternatives for your buyers, and as per our T&Cs, if a seller is unable to fulfill an order, they are liable for any extra costs incurred when replacing the order. We apologise that you find this unsatisfactory, but you agreed to these terms when selling with us. Kind regards, viagogo

Irving Francis | | VERIFIED

You are going round in circles. ONCE AGAIN THE ONLY CHOICE I HAD WAS TO LIST TICKETS> I HAD 6 SO THAT IS WHAT I LISTED. THERE WAS NO EXPLANATION SURROUNDING WHAT YOU DESCRIBED?
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