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Fiona's complaint against viagogo

Fiona Hesketh


Order ID: 13272496

Complaint against viagogo

I purchased tickets to see Ed Sheeran only to find they were invalid. I have tried to contact viagogo to get nowhere and not get a refund. I would like a refund for something that is not valid and that I cannot use. I purchased tickets in good faith thinking that was the price of good tickets only to discover they were rip off low priced tickets that Ed Sheeran would not recognise due to the fact that they had been resold on viagogo and were not guaranteed ticket sellers for the event. The guarantee being offered by viagogo is useless.

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