viagogo

1.00 stars

360 Reviews

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Anis's complaint against viagogo

Anis Amichi

01/08/2016

Payment Failed Listing

Complaint against viagogo

Hi , I listed tickets for Bryan Adams Concert. The event took places the 07/27/2016 and I listed my tickets 07/25/2016 and they sold really quickly. I was happy everything was correct, after 3 days my payment got initiated into my paypal account. Then, after 3 more days, I log into my email and saw that I have just been paid and the payment was succesful. After that, I try to login into my paypal account and I see no balance. I was shocked so I went directly to my viagogo account and then I saw that the payment failed. Since today, I contact them and had no response of a real customer service but only automated service and they have no phone! So now I hope that my problem will be resolved quickly!

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