viagogo

1.00 stars

349 Reviews

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Siobhan's complaint against viagogo

Siobhan barry

18/10/2017

Poor quality tickets for top dollar prices

Complaint against viagogo

Oct 2 at 5:53 PM My name is Siobhan and I'm writing to complain about the tickets Viagogo gave me for Mickey Flanagan. I spent over £250 pounds in my original purchase almost one year ago as it was for a special occasion. N3 was my original seating area next to the stage.The week of the show I was informed my seller couldn't honor my tickets and offered me others with £65 compensation. When I asked to be moved closer I was given a restricted view seat N14 with no compensation! Not only was there a metal bar in our way everyone else around us had spent £37.50 on their tickets!!! Needless to say, we are very disappointed and feel we got a really bad deal. Can you please explain how this happened? I now realise having talked to many about this that Viagogo are not worth purchasing tickets from, apparently it's common knowledge! Too late for me! Thank you Siobhan Barry

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