viagogo

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Sandra's review of viagogo

Sandra Milroy

30/12/2018

The Bodyguard Musical

Review of viagogo

I purchased 2 tickets for this show at Glasgow Theatre Royal on 26/11/18 at a cost of £207.40. I purchased them as a surprise Xmas present for my sister and brother in law.My sister is a massive Alexandra Burke fan and as we have just lost our dear mother I thought this would be a nice gesture to try & cheer her up.When they arrived at the venue they were informed Alexandra Burke would not be appearing.At no point since I booked was I informed she may not be appearing.If I had been aware of this I would not have booked that performance.This totally spoiled the night for my sister.I tried to contact Viagogo but I have been tossed from pillar to post with emails stating they didn’t have my correct address then to click on a link but when I did this it did not give me any link to contact them.I would appreciate you assistance in this matter.I have informed them I am asking for a full refund.Yours sincerely Mrs Sandra Milroy

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