viagogo

1.00 stars

352 Reviews

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Linda's complaint against viagogo

Linda Carpenter

23/06/2016

Ticket overcharging

Complaint against viagogo

I purchased 2 tickets for a concert for a total price of £307.95 inclusive of booking and delivery fees. When I received the tickets, the face value of them is £60.75 each, a total of £121.50. I have no objection to them adding on fees for booking etc but to charge £125.00 for one ticket with a face value of £60.75 is totally unacceptable, over double the price! I cannot believe they are still trading and I will never use this company again!

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viagogo failed to resolve this complaint

  • Comments (1)

Linda Carpenter | | VERIFIED

No response, as per normal from a company who are guilty of overcharging us innocent public...why oh why can't we buy event tickets for their face value instead of these rip off merchants who are allowed to buy large amounts of tickets and then sell them on for extortionate amounts of money. So unfair!
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