viagogo

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Jan's complaint against viagogo

Jan martin

10/10/2017

Tickets for Australian Pink Floyd Concert

Complaint against viagogo

I bought 2 tickets from this company months before the concert. I paid a total of £143.28. I thought the high price was because they would be really good seats I have recently received the tickets and realised they are in the top tier furthest away from the stage and face value was only £29.50 per ticket. This means I have paid £84 over the asking price. This is unacceptable and I have not been given a reason for such a high booking price. I was not told where I would be sitting or what the face value of the tickets would be prior to the booking. I have never used this company before and put my trust in them to be fair in their transaction with me. I feel completely and utterly ripped off!

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