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John's complaint against viagogo

John Wilson


Tickets for Robbie Williams Concert

Complaint against viagogo

I bought 2 tickets for Manchester 2nd June concert, last January. I paid over £500 for the 2 tickets,they have now just informed me that the tickets are not available due to an error by the event organiser. They have said they will send me 2 tickets in a different area which are comparable, I dispute this as they are further away from the stage and are not acceptable. I have sent 3 emails and had no response despite them saying they reply in 24 hours ! I have tried phone numbers I have found on the net but they just go through to a fax line. Surely they should be closed down as there seem to be many people who are dissatisfied with there atrocious service.

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