viagogo

1.00 stars

352 Reviews

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SAVE ON YOUR INSURANCE

Simon's complaint against viagogo

Simon White

29/06/2017

Tickets have to be collected from elsewhere

Complaint against viagogo

I bought a Ticket through Viagogo for this weeks Mindnight Oil concert at the Evantim Apolloin Hammmersmith. I have recieved an email instructing me that I have to go into central London - Soho and collect tickets from a Mailbox shop at the time of the concert. The shop looks very dodgy and no mention of this was made when the tickets were sold. I cannot get there in time to do this and they wont send tickets. They keep saying I am collecting at the event which is just not true. I have sent a number of emails and they reply not answering the question. I have now wasted 100+ pounds. It is a disgrace.

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