viagogo

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360 Reviews

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Jane's complaint against viagogo

Jane Hodge

02/05/2017

Viagogo charges

Complaint against viagogo

My Daughter purchased 2 Shawn Mendes tickets but it was not made clear that there would also be added on a £25 each handling fee or £10.50 each postage fee as she thought it was just the one price, she is only 14 and is absolutley distraught that it has taken all her spending money and she cannot have a refund. Online purchases no matter what they are should have a cooling off period as mistakes also happen Please get my daughter her money back

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