viagogo

1.00 stars

360 Reviews

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Reece's complaint against viagogo

Reece Kendall

15/05/2017

Viagogo will not refund

Complaint against viagogo

I bought some tickets to see Ed Sheeran from viagogo, for over 710 pounds! I never received the tickets in the first place, and now they're simply saying that the tickets are cancelled without even giving me an explanation or even my money back. There customer service is terrible, you can't even get hold of someone at all, and they never reply to any emails sent to them. It's disgusting that they would even do this, and I see that this is a similar story with many people who have bought tickets from them. Disgusting.

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