viagogo

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Frances's complaint against viagogo

Frances Diamond

20/03/2017

Wrong concert tickets

Complaint against viagogo

I purchased 2 tickets to Adele concert in Auckland, 4 rows from the front - total cost $2,127.45, when tickets arrived for downloading they were not the tickets I purchased they were further back and face value is less than half of what I paid. I have emailed Viagogo twice since discovering the error and have not received any reply except the automatic response. The concert is in two days time on 23rd March.

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