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Nina's complaint against GAME

Nina Holmes


At Game it's bah humbug and the customer certainly isn't always right!

Complaint against GAME

I bought an Xbox from Game in Northampton on 11th Dec. It was a Christmas present for my son. When he opened his present on Christmas Day, there was no extra controller in the box. I had specifically asked for this and checked the receipt and could see that I had been charged for it. We went back to the shop on 29th Dec. Having queued for 20 minutes, we had a protracted conversation with an assistant before speaking to the manager. He wouldn't give us a controller because he didn't believe me and thought I was trying it on! I wish I'd thought about the shop's CCTV but I didn't. Game shoppers check your bags before you leave!

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