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Paul's complaint against GoPro
How GoPro cheated me out of my camera
Complaint against GoPro
GoPro offered to give me a discount voucher for online purchase in exchange for my faulty GoPro HERO-3 camera (which had fallen apart after first use). I sent it and GoPro acknowledged receipt. But the voucher they issued wasn't valid for online purchase, only for telephone purchase with bank transfer. Being keen to retain my consumer rights as apply to online and credit card purshases, I declined this proposed change and asked them to return my camera. They refused. Then they stopped answering messages.
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